Free shipping on orders above 1,000 SAR within Riyadh · Daily supply for bakeries and cafésSales 0562673037Free shipping on orders above 1,000 SAR within Riyadh · Daily supply for bakeries and cafésSales 0562673037
Free shipping on orders above 1,000 SAR within Riyadh · Daily supply for bakeries and cafés
Because these are food products, specific conditions apply to returns and exchanges to protect product and consumer safety.
Accepted cases
The product arrives damaged, or the pack is open or leaking.
The product received differs from the product listed on the invoice.
The product is close to expiry without this being disclosed at the time of purchase.
Cases not accepted
The pack has been opened or part of the product has been used.
The product was stored contrary to the storage instructions printed on the pack.
More than 3 days have passed since delivery without notifying us.
How to request
Contact customer service on 0502946176 or info@safa.supply with your order number and photos of the product.
Once approved we replace the product, issue a credit note applied to your next order, or refund to the original payment method within 5–10 business days.